FAQs

FAQs

  1. What is the coverage for shipping?
  • We can ship Nationwide (all regions and inter-island)
  1. Where do we get in touch in case of queries about the shipping?
  1. What is the maximum order capacity here in the website?
  • Per order, maximum of 10 albums. If more than 10 albums, you may directly email at applewoodph@gmail.com
  1. Until when can I order?
    • Cut off of pre-orders would be until September 9 at 7PM (PH time)
      1. Until when can I settle payment for pre-order?
      • Payment for pre-orders would be until September 9 at 7PM (PH time)
      1. What are the pre-order benefits?

      For every ‘album’

      ■1x THAILAND MESSAGE CARD (Random 1 out of 3)
      ■1x APPLEWOOD EXCLUSIVE SELFIE PHOTOCARD WITH PRINTED SIGNED [PRE-ORDER ONLY]

               BLACK ver. – SELFIE PHOTOCARD (Type A)
               GOLD ver. – SELFIE PHOTOCARD (Type B)

          *Example: If you purchase 20x albums, you will receive 20x Applewood exclusive selfie photocards + 20x Thailand message card

      *This special offer is separate from items that are included within the original album contents and/or any other benefits.

      How to Order

      Order is processed as below:

      Step 1: Search for products.
      Step 2: Add products to your shopping cart.
      Step 3: Proceed with checkout and fill in customer information.
      Step 4: Shipping will be calculated upon check out.
      Step 5: Proceed with payment options.
      Step 6: Complete the order and you will see the order number.

      Send proof of payment to applewoodph@gmail.com to confirm your order.

      Shipping

      Shipping rates will be calculated upon checkout.

      For orders with more than 10 albums, please email applewoodph@gmail.com for bulk ordering.

      Refund and Exchange Policy

      Strictly no cancellation or refund of pre-orders.

      See HERE for more details.